1 reviews | Active since Jul 2016
Unresponsive, left in the dark
<p>I completed the application telephonically for the 30GB data with LTE router on the 23rd. The next day the Debit went through. Since then I have not received the Router and SIM which was suppose to be delivered within 5 working days. I have also not received my Waybill number. After phoning Telkom on Tuesday the 5th of July, the call centre agent informed me he will sms me the Waybill number and I will receive the router and sim on Thursday. It's Friday now, no Waybill numer received, no Router received as expected. Extremely poor service from Telkom. </p>
All good and well, it has been 5 more days and have had no feedback. I would like to cancell with immediate effect.
I can not afford another debit to go of my account and I have no Router,Sim or Waybill number. I actually went to the Telkom mobile store and they could not pick me up on your system. My refrence is MJO ********** 3002, and they advised me to cancell this application.
All good and well, it has been 5 more days and have had no feedback. I would like to cancell with immediate effect.
I can not afford another debit to go of my account and I have no Router,Sim or Waybill number. I actually went to the Telkom mobile store and they could not pick me up on your system. My refrence is MJO ********** 3002, and they advised me to cancell this application.