Unresponsive Call Centre, calls drops, no action

Called Telkom Call Center ( 10210) multiple times over the last 2 weeks to try and upgrade my aDSL line.<br> <br> First of all their calls just drop or mute without any Waring. The agents don't call me back.<br> <br> I the rare cases where I was able to successful log an order for the upgrade, nothing gets done about it. <br> <br> See ***A on the 16th November<br> ***A on the 23rd and<br> ***A on the 24th.<br> <br> Every time I was promised that this will be actioned with 72 hours.<br> <br> I have waited 6 days since the last call and nothing. I have received no updates or feedback from Telkom in regards to the status of these orders.<br> <br> This is really pathetic and clearly illustrate how little Telkom care for their clients.<br> <br> <br> <br> <br>