Unresolved Queries: Mobile Account Not cancelled & Still being charged

<p>So, my last query that I complained about on this site has still not been resolved almost 3 months later.</p> <p>I have contacted their call center and chatted online with online agents multiple times. </p> <p>I cancelled my month-to-month mobile contract in October. By now I should no longer be charged for the service - not only do I NOT receive such service, I STILL get charged for it. I contacted these two ********** - tshepiso gatathiba ********** - Bryce Carlinsky. Neither of these agents have resolved my query. All the while Telkom continues to charge me R499pm. Im getting really tired of this treatment. </p> <p> </p> <p>This Reference: AI ********** is completely worthless since none of the agents or call centre people will acknowledge it.. </p> <p> </p> <p>In the time that I sent this complaint, I had ADSL installed, I have also sent a request to telkom to get my line moved to Wholesale Pool so that I can transfer my line to Afrihost (I.e. an actual competent organisation that assists its customers). NO word on that query either... :( </p>