“Unresolved Issues and Missed Appointments Despite Full Payments“

I’ve been experiencing ongoing connectivity issues with Telkom since August last year. I’ve called several times to report the problem, but nothing has been resolved. In March, I called again, and after almost a full month, a technician finally contacted me to schedule a call-out for today. Unfortunately, no one showed up. I am extremely tired and disappointed with this level of service. Yet, month after month, my account is paid in full with no issues.