RC
Rodney C
1 reviews | Active since May 2015
25 May 2015, 15:43
Unresolved Fault since 7 May 2015
Since 7 May 2015, I upgraded my internet package to Premium. I wanted to have fast internet. Since then I have not been connected, I have called the call centre, visited a branch in greenstone several times, escalated the complaint on line without any success.
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Telkom's replyOfficial
25 May 2015, 17:11Hello rtchasumba,
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
Telkom's reply25 May 2015, 17:11
Official
Hello rtchasumba,
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team