Unresolved Directory Entries deductions

<p>We have on numerous occasions requested Telkom to cancel "Directory Entries" on our monthly account.</p> <p>We were advised that this is an outside company and we must deal with Trudon. For about 2 months now we have not been sucessfull with either company. We also listened to recording with regards to this service and the owner of the business repeatedly said we do not need Directory entry service as people do not look in phone book anymore. Our new account just arrived, with another R2704 .00 deduction to have our numbers listed in an Directory that we do not want. This amount over a period of time now adds up. When we did not pay this amount, we were threatened with suspension!! What else can be done to cancel this.</p> <p> </p> <p>our Service Ref: ********** 251</p>