Unresolved complaint since NOV 2014!!! SM99140

This is my 4th report regarding this same issue. I cancelled my Telkom account in November 2014 but have still been billed and have now been handed over - I have written, taped verbal and confirmation on Hello Peter that they would cancel and credit this account. The undertaking by Telkom to resolve this issue was received on 15 January 2015, 26th March 2015, 22 June 2015, 30 June 2015 and 17 July 2015...<br> <br> The same guy phones me and assures me that it will be cancelled and credited and that my zero'd statement will be posted to me. Never happens! And when i respond to the attorneys who they have handed me over to they never reply! So... are my hands tied? No, they are not. I will be lodging a defamation application against Telkom this afternoon for tarnishing my credit record. Useless bunch of idiots.