Unresolved case

On June 3 2015 I advised Telkom Mobile that both me and my wife were experiencing connectivity issues at our new premises. At this time I enquired on the possibility of installing a repeater on the premises. <br> <br> Since then, I have had 1 technician come to my premises to come and verify the poor signal quality. Subsequent to that around 1 month later I had two people from the network department come and verify if an outdoor antenna would solve the issue. From what I witnessed of the tests it did seem to provide sufficient improvement. I have now waited more then 3 weeks with no feedback on the matter.<br> <br> I have sent several emails to [Email Removed] with only one reply stating they are requesting information from the Network department. It has now been almost 3 months since I escalated the issue with no resolution. This is unacceptable.