Unresolved Billing Issues Since March

<p>I opened a case (# ********** 4) on 28 March as I was overcharged R706 on my subscription amount.</p> <p>Then 30 March I receive an sms that the billing departent person decided to close the case because I apparently was unreachable (no missed call notification, nothing).</p> <p>I immediately called back so that they can email her back and tell her to reopen the case, I gave alternative numbers and everything. Despite calling back several times after that so that they can re-open my case, it is 1 June and I am still to receive any feedback from the billing department.</p> <p> </p> <p>Furthermore, I was charged data usage fees for March when I know my spend limit to be R0.</p> <p>I was told that it is actually R100 (I never changed this) but I ended up getting charged R374.55 for usage fees despite the R100 usage limit that was actually supposed to be R0</p> <p> </p> <p>I have called soo many times I am blue in the face</p> <p> </p> <p>Please pay back the subscription overcharge of R706 and the R374.55 usage fees or terminate my contract!!</p> <p> </p> <p> </p>