unresolved ADSL line for over 3 month s

This has been the most frustrating experience , i have gone through all the proper channels with in Telkom to resolve my ADSL line from the moment of trouble and now for over 3 months my line has been down and each month they still take money for a service that has not been delivered. i'm at my wits end here as its been so long with out service and nothing is being done , i recommend every one looking to deal with Telkom to move to one of the many providers we have for internet in the country and to not be blatantly ****** from each month dealing with Telkom.