JM
Joel M
1 reviews | Active since Jul 2011
06 Dec 2015, 09:37
Unresolved ADSL line fault
Still waiting to have my ADSL line working since reporting the fault on 26/11/2015. I received an SMS that the line was restored, which it wasn't. <br> The line ADSL line has never worked since it was 'activated' almost a month ago. <br> Please Telkom come fix the ADSL line
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Telkom's replyOfficial
06 Dec 2015, 09:54Hello Joel85,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM175247
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM175247
Regards
Narriman
Telkom Social Media Team
Telkom's reply06 Dec 2015, 09:54
Official
Hello Joel85,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM175247
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM175247
Regards
Narriman
Telkom Social Media Team