UNRESOLVED ACCOUNT ISSUE

<p>I terminate all services attached to my phone number on 29/02/16 as we sold our house. I received a confirmation email from Telkom on 29/02/16 that services would be terminated. The email service was terminated (I am unsure if the phone line was cancelled as I no longer reside at the premises). I stopped receiving accounts. Two months later, i receive an sms to say I owe a couple of thousand rands and my line is going to be suspended. After this sms I started receiving accounts again. I phoned the call centre on 23/06/16 to rectify the matter and the agent I spoke to noted everything down and said she was emailing it to her supervisor. No one got back to me and I continued to receive sms's with outstanding amounts.I phoned again in August and the call centre agent again noted everything down and said she was emailing her supervisor.Again nothing has been done about this and I keep receiving communication from telkom about how much I owe (it increases every month). Telkom, SORT THIS OUT, as it has now affected my credit record!!! I expect an answer TODAY regarding this matter.</p>