Unreliable Telkom

The thing with Telkom is that if things go wrong you have to lick their behinds to help you.... First you have to deal with an automated voice that takes about 5 min to get to somebody, then the fun starts, the people at the call centre try to help you but they can't do anything about your problem and will report it to a technician that will sometime in the future come and fix the problem. <br> Then the service works but very slow (internet), then it breaks, again 1980 speed internet, then it works again..... always something wrong, then it is your responsibility to report the problem (automated voice nightmare to get to the right person) calmly because it is not like you need the service. Wait for the technician. Copy past over and over. If you want to cancel the service you need to go to the Telkom (useless) store.... Really guys is it that difficult to help us - I would love to love Telkom but the feeling is not mutual.<br>