Unreliable service (in store)

<p>On the 23rd of November i walked into an empty Telkom branch, I didnt not wait long to be "helped" the sales person then proceeded to inform me that converting to a post paid line from a prepaid line would take about a week, she also offered to postpone the request for one week to give time to use the prepaid balance which would be lost in the conversion.</p> <p> </p> <p>Fastforward three weeks later, and nothing has been done as yet. I once again visited the same branch only to find the salesperson who previously helped me is not on duty and that after standing 2hours in the queue i was politely told "nobody" on duty could help me.</p>