Unreliable service from telkom riverside mall

<p>On the first of November I decided to get a Telkom FreeMe contract with an LgG Stylus 2 phone at Telkom. I was top by the salesperson that they didn't have the phone in stock but they will be getting it from another branch. I was told that they had found a brown one and it would be couriered within 2 to 3 days.</p> <p> </p> <p>I then also signed a contract for their November big deal offer. I was told by the salesperson that she will contact me when the phone arrives. I tried calling the store from last Thursday but nobody answers.</p> <p> </p> <p>So today I took time off from work to go collect my phone. I got there and the salesperson recognised me and went back into the back office with my query. She then came back to tell me that the other branches refuse to give them a phone, and that I should wait until LG decides to give Telkom another phone. I asked about how long that would take and the answer I got was that it's the festive season and everybody is buying phones so she has no idea. That is when I decided to politely leave the store because I have a job and I can't spend my day arguing with people.</p> <p> </p> <p>I need Telkom to either get me the phone or assist me in cancelling the contract if it won't be possible to get it for me. I am very disappointed that after signing a contract with telkom this is the service I get, even before I have a phone.</p> <p> </p>