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Willem E

1 reviews | Active since Feb 2011

31 Aug 2018, 22:09

Unreliable service

Fibre line (telephone and internet off for more than a day). This morning I was promised service would be restored today. In the meantime I am paying for that service and burning expensive mobile data.

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Replies (2)
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Willem E's update01 Sept 2018, 18:51
Reviewer Update
Optical fibre connection faulty on fibre box. Have not had telephone or internet since Thursday. Was promised on Friday morning it would be restored same day. Completely unacceptable and pathetic - surely you can do better than sending me a patronizing acknowledgement :-(.
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Willem E's update01 Sept 2018, 18:58
Reviewer Update
You should deliver a modem with data to my house seeing you cannot provide a reliable service. 2 months ago I was off for a few days as well.