1 reviews | Active since Aug 2017
Unreliable Internet Service
<p>Its been 5 weeks and no solution for the problem that i report on the 2nd June 2017 ***</p> <p>They asigned the problem to another tech but they cant find a solution to the problem. I probaly had about 5 tech working on the same problem.</p>
Hi Launa
You and your call agents apologize and promise feedback and no feedback has provided for me. I'm sick and tired of waiting for a problem that could've been fix. In the first week they detect this problem and the tech said the fault is outside with the cables. Then several tech's came and said the same and no one is trying to fix it. It's been six weeks that i haven't use the service and yous send me a bill of R400.88 for a service that i never used. This morning i phone again and i spoke to Bianca Jacobs one of the floor managers and she said she will contact me and tell me by when this problem will be solved. We will see?
Hi Launa
You and your call agents apologize and promise feedback and no feedback has provided for me. I'm sick and tired of waiting for a problem that could've been fix. In the first week they detect this problem and the tech said the fault is outside with the cables. Then several tech's came and said the same and no one is trying to fix it. It's been six weeks that i haven't use the service and yous send me a bill of R400.88 for a service that i never used. This morning i phone again and i spoke to Bianca Jacobs one of the floor managers and she said she will contact me and tell me by when this problem will be solved. We will see?