Unreliable internet serves

<p>First I want to say I have been a Telkom client for years and do love the LTE internet. It is fast and exactly what I need. That being said their accounts department is really dropping the ball. They are making the serves unreliable and make me not recommending Telkom to any of my clients nor business partners.</p> <p>Here is the latest that happened to me and was the tipping point. On the 14th of May 2017 the Telkom debt order went off my bank account. On the 23rd of May 2017 my serves were (without warning) suspended for non-payment. I phoned the call centre on the 24th and the lady told me that she can see the payment reflected on my account on the 22nd of May 2017 and that she is SORRY. She will “ESCALATE” the matter to get the line unsuspended. It will take 24 to 48 hours. …. WHAT? So on Friday the 27th of May 2017 the serves are still not fixed. I phoned again and ask to speak to a supervisor. She was busy and will phone me back. At 5pm I phoned again and she went home...? Now it is Saturday morning and still no serves and they do not work on weekends. So I have to wait till Monday.</p> <p>The problem is I do some work from home and could not do it since Tuesday. So their “OOPS” cost me a lot in loss of income and all I get is “SORRY”. So if you want reliable, always on internet, I would strongly NOT recommend Telkom.</p> <p> </p>