Unreliable internet connection/bad phone support

<p>My family and I have suffered with subpar internet for years, constantly switching providers. The only constant has been Telkom and its team of terrible phone support. I constantly find that Telkom has downgraded our line from 4mb to 2mb in hopes that we won't notice, yet we still get charged for a 4mb line. Suspicious business practice in South Africa? Unheard of.<br /><br />Above this, whenever I look at our connection log, we barely get 1 hour of constant connection to the internet during off-peak hours. During peak we barely get 5 minutes. We have a capped account and whichever provider we're with blames Telkom. However, when it's Telkom we get redirected to dead-end departments and false excuses.<br /><br />If you're keeping count, that's:<br /> - Slow internet<br /> - *********, and possibly ********, business practices<br /> - Unreliable internet connection<br /> - Bad phone support</p> <p> </p> <p>Now, to hoping this actually posts. The connection has dropped 5 times since I started typing.</p>