MJ
Monica J

1 reviews | Active since Oct 2013

24 Oct 2016, 21:26

Unreliable

<p>Once again Telkom has let me down as a customer. My landline has been down for a week and 2 days. This happened two months ago as well. After logging a call on their website they simply just close the call without confirming if the line is working. Received a call from a technician claiming he came out to check the problem but never did. <br />The lies and slow response is shocking!</p> <p>Reference number 461CRK151016 and ********** 43</p>

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Replies (1)
Telkom
Telkom's reply24 Oct 2016, 21:40
Official

Good day

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,