UNREASONABLE PENALTY FEES!!!!!

I contacted telkom this morning to have my uncapped ADSL line moved to my new address, Ive been a client of Telkoms for over a year and have a 2 year contract. They informed me that due to the fact that they were upgrading the lines in that area i would need to cancel my ADSL. I dont want to cancel my ADSL but due to the fact that they are upgrading i now need to pay the penalty fees related to cancelling my contract. A good service provider would have atleast tried to offer me another service or offered to wave the penalty fee as I have nothing to do with their upgrades. But no. This is what i get after a year of being a timeous payer and loyal client. Thanks alot Telkom!!