LM
Leighton M
1 reviews | Active since Jan 2015
09 Oct 2015, 10:15
Unreasonable data billing!
I have a huge problem with my last bill as well as my current data usage. My bill for last month shows R2000 in data usage alone. This month, on the 9th of the month my home internet is already showing almost 10Gig used! I would love to know how either of the above is possible but can't because someone at Telkom decided to do an update and they are unable to access customer details!
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Telkom's replyOfficial
09 Oct 2015, 10:28Hello mrleigh1027,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM154596
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM154596
Regards
Luleka
Telkom Social Media Team
Best regards,
Telkom's reply09 Oct 2015, 10:28
Official
Hello mrleigh1027,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM154596
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM154596
Regards
Luleka
Telkom Social Media Team
Best regards,