Unprofessional, useless and just *********** all around!

In May, I had an issue with my account and as a result contacted Telkom to inform them when to debit my account. After 4 attempts to get these *********** people to debit my account, they did not do so. When they eventually decided to debit, they did so multiple times, costing me unnecessary bank charges. They even have the audacity to charge me an extra R200 for not catering their debit order. On the countless times that I contacted these people, I requested that my debit order date be moved to either last day of the month of the 1st of the month. Today, is the 9th of the month, they have still not debited my account. The advise from their staff and their so called manager is on another level of "stupid". I cant wait to be done with this contract. Anyone considering moving to Telkom on a contract basis, RUN RUN RUN, the stress is not worth it.