SS
Shaun S

1 reviews | Active since Aug 2017

06 Apr 2018, 10:26

Unprofessional telkom

On the 27th of march I handed in all documents needed at telkom greenstone for 4 lines and uncapped wifi. I was told I will be mailed with confirmation the same day. On the 3rd of april I started emailing and their system was offline but will do it asap. Called the centre spoke to people named Mark and Thulisa with no success. Still waiting for feedback and my business must stand.

0
Replies (2)
Telkom
Telkom's reply25 Apr 2018, 11:01
Official

Good day shaun2404

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will be provided.

Your ***

Apologies for the inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team

Best regards,

Telkom
Telkom's reply29 Apr 2018, 10:21
Official

Hi shaun2404

So sorry for the delay in response. Have you received any assistance as yet or do you still require assistance? If yes, please private message us the ID/Registration number used for the application. We have checked the ID number listed on your profile but do not pick up any pending or cancelled orders.

Kind Regards

Gadija

Telkom Social Media Team

Best regards,