UNPROFESSIONAL STAFF TO HEAD OFFICE NO HELP

HAD A 24MONTH CONTRACT SIM AND UP TILL TODAY THIS PEOPLE STILL DEBITING MY BANK ACCOUNT AFTER I SETTLED THEM LAST YEAR WHICH WAS WAY PASS 24MONTHS DID NOT EVEN USE THE SIM 16/06/2020 THEY TOOK AGAIN BRANCH CANNOT EVEN ASSIST WAS AT PROMENADE MITCHELLS PLEIN TOOK THEM PROOF OF PAYMENT YET I MUST CALL FROM A LANDLINE WHO HAS THAT NOWADAYS SO UNREAL I NEED THEM TO CONTACT MY WIFE VERY URGENTLY TO SORT OUT THIS MATTER AND TELKOM NEED TO MAIL ME A PAID UP LETTER WHICH I REQUETSED SEVERAL TIMES WIFE ZUBEIDA SMITH ***