Unprofessional Service

I received an sms stating that Telkom would install my line between 07h30 and 16h00 today. <br> <br> I had to take a days leave for this to allow access to my property for the installation. Nobody pitched up and trying to contact their customer service is not helping either as I held on over my cellphone for 10 minutes and no answer. <br> <br> This is very bad service coming from such a large company!!! The actual fact that you expect your customers so sit around all day waiting for a technician is rude and unprofessional. <br> <br> You need to make contact with me and rectify this. I need an actual installation time. Will most definitely NOT take another days leave for this. I have kids and need to save my leave for school holidays!!!<br> <br>