AL
Andre L
1 reviews | Active since Jan 2011
08 Jun 2015, 12:07
Unprofessional Service
I requested a new ADSL connection to my property on the 7th of April 2015 by filling out all mandatory information on Telkom's website. Today (8th of June 2015) Telkom sent me an email stating the following: \Unfortunately Telkom could not resolve your request due to incorrect/no information provided. "I have been waiting for two months and this is the reply I get? Could it be any more unprofessional? """
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
08 Jun 2015, 12:18Hello ozz7,
Thank you for your post.
Kindly be advised that we are currently looking into your line issue and we will provide feedback.
Your Social Media reference number is SM116412.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***
Thank you for your post.
Kindly be advised that we are currently looking into your line issue and we will provide feedback.
Your Social Media reference number is SM116412.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***
Telkom's reply08 Jun 2015, 12:18
Official
Hello ozz7,
Thank you for your post.
Kindly be advised that we are currently looking into your line issue and we will provide feedback.
Your Social Media reference number is SM116412.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***
Thank you for your post.
Kindly be advised that we are currently looking into your line issue and we will provide feedback.
Your Social Media reference number is SM116412.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***