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Abdool A

1 reviews | Active since Jun 2013

27 Jan 2016, 12:48

UNPROFESSIONAL REPAIR TO ADSL LINE

My Telephone ADSL line ***) has been giving me intermittent services for the past 3 months. Each time I report the fault a technician comes out after several days and after repairing it I have the very same problem after a few uses. My current reference number to this report is 389CTK250116.<br> I have had a technician out almost 6 times since November 2015 to sort out this problem.<br> I am truly highly irritated and disgusted at this service and would really appreciate Telkom to sort this problem out for good as I have no ADSL services presently though I am paying for this service

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Replies (1)
Telkom
Telkom's reply27 Jan 2016, 14:52
Official
Hello Yahya7,

Thank you for making contact with us. Please be advised that your fault has been escalated with our technicians and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.