unprofessional

I have made 14 calls to Telkom today. 1st one.holding time was 34 min. just to find out when they will be moving my ADSL line to my new home.and I was told by the person on the other side that she can not tell me how long it would take except up to 21 working days and I have been living in my new house for almost 2 months now?? Then 13 more calls to sales and accounts just to try and apply for a cell phone contract. sales tells me that I have an outstanding amount on my bill and accounts says I do not have anything outstanding.the first sale lady told me if I say that I do not have an outstanding amount then it might be that Telkom's system is behind and that I should try in a weeks time again????????????????????????? the other sales lady said that she and her supervisor will sort out the problem and phone me back but nothing yet. I THINK THAT I WOULD RATHER TAKE MY BUSINESS SOMEWHERE ELSE. because for this kind of pathetic service I do not have the time. Thank you Telkom for reminding me why I have been avoiding you all this time.