Unprofessional!
<p>I moved my line on the 07/06/2016 on the 13/06/2016 they came then cancled said they were coming back the next day and they didnt ,</p> <p>I had to wait till the 16th and then again they couldnt come right or whatever there new story was ,</p> <p>Then there was a appointment for the 23rd and this time they said oh no they were there we tried to call (never got a call) and we hooted because nobody was there and they couldnt see any cars,</p> <p>Got my mother to come waste her whole day and wait for telkom from 8:30am till i got home this is the 4th time this is happening where the installer doesnt do his job and we have to suffer and waste money on another way while this **** is happening</p> <p>and on top of that they only give me dates in the week while im at work, ive already taken 3 days off for nothing this month because of them,</p> <p>what will come of this post ? nothing because they dont care and are not willing to give you anything even though you are paying for it .</p> <p>the worst experience of my life is dealing with telkom.</p> <p> </p> <p> </p> <p> </p> <p> </p>
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI ********** .
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Best regards,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI ********** .
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Best regards,
escalated ? what does that even mean when it comes to telkom, i dont know how many time ive called and was told that "we've escalated your issue " and its the 30th and guess what? still nothing and on told of that i find out you have been sending them to the wrong address, are you really proud of the more than 20 days turn over time?
escalated ? what does that even mean when it comes to telkom, i dont know how many time ive called and was told that "we've escalated your issue " and its the 30th and guess what? still nothing and on told of that i find out you have been sending them to the wrong address, are you really proud of the more than 20 days turn over time?
Side note ive called and updated to the correct address about 4 times now and its still listed as the wrong one when i call to check if its changed.
Side note ive called and updated to the correct address about 4 times now and its still listed as the wrong one when i call to check if its changed.
order number: ********** 76. surprize me
order number: ********** 76. surprize me
