jA
johnny A
1 reviews | Active since Dec 2015
21 Dec 2015, 12:50
unprofesional poor service
I called numourous times to all numbers provided for assistance with wifi. I want to apply for wifi but looks like no one that works there seem to know what number to call. They gave me 3 different numbers. Everytime i speak to someone they say sorry this is not sales. They transfer me and no one answers. I spent R60 airtime and still no help received. If i look at all the complaints below it doesnt look like telkom cares about their customers. Very unprofesional
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Replies (1)Telkom's replyOfficial
21 Dec 2015, 14:03Hello spencerj101,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM180203
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM180203
Regards
Narriman
Telkom Social Media Team
Telkom's reply21 Dec 2015, 14:03
Official
Hello spencerj101,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM180203
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM180203
Regards
Narriman
Telkom Social Media Team
