Unprintable service

<p>Called to follow up on reference ********** 6. Apparently no-one can help unless I call 081 180 instead of 10210. I don't have a Telkom mobile device or sim and so would have to pay for that call (R 2 + a minute?). Please tell me why? The fun and games regarding this reference, caused by lying and misinformation, has already cost me well over R 600 in total - never mind my time and aggrevation. And please note, should you try and call me, I can't answer my phone (vodacom or mtn, NOT Telkom) between 16:00 and 17:00 as I am usually stuck in traffic on the freeway. Also I would appreciate if you tried more than once before sending a message to call you - you could also tell me whether or not you have cancelled the "contract" - or if you are still, in my opinion not quite legally, debiting my account for a device I don't have and a service I have never used.</p>