Unpleasant Experience

Received a phone call today asking if I would like to get insurance on my phone and that it will be billed on my account from the next month. I explained to the consultant that I was not interested in the insurance which I thought was optional to have. She then proceeded to question what’s stopping me from taking the insurance right now and that I was the one being unnecessary for making her job difficult by not taking the insurance out. Not very happy with the aggressive marketing. Had I known about the bad service telkom gives its customers before hand, I wouldn’t have changed networks.