Unpaid Credit
<p>I had a Telkom account which I closed in March 2016, Telkom owes me a credit.</p> <p>I want the refund to be credited into my FNB bank account (same account that was being debited for the past 2 years when I had the account) and not to the Telkom account ( I have closed this account on the 22 March 2016). Please ask your billing department to rectify their error and pay the credit into my FNB account, as they credited this to the already closed Telkom account on 13 May 2016.</p> <p> </p> <p>it is now June & there still isn't a credit that was paid into my account!!!!!!!!!!!!!!!!</p>
Hi Keagan
I have heard that line before but it is now June & still no refund/credit has been made.
I suggest that you call me urgently to resolve this matter as I do not believe in false promises.
I DO NOT wish to speak to an agent but to a team leader or manager as I am exhausted from explaining the same complaint over & over.
Hi Keagan
I have heard that line before but it is now June & still no refund/credit has been made.
I suggest that you call me urgently to resolve this matter as I do not believe in false promises.
I DO NOT wish to speak to an agent but to a team leader or manager as I am exhausted from explaining the same complaint over & over.
The matter has finally be resolved.
Thanks to the relevant personnel who assisted in resolving this query.
The matter has finally be resolved.
Thanks to the relevant personnel who assisted in resolving this query.