Unnacceptable service wrt installation of wifi

About a week ago Telkom aranged fixed dates to install AND setup a wifi router and line.<br> Firstly they didn't even show up on the fixed date set, and then after finally arriving the next day, basically only dropped off the router and left straight away leaving us to try and do everything by ourselves.<br> We have been struggling to connect any internet connection from the router and have been phoning the help line endlessly with no success. We have been told 5 times that a technician would come the same day and for 5 days we waited for anybody to show up for help, but still no success. Telkom assured us multiple times that everything on there side was perfect but when going into the store only discovered that the line hasn't even been processed on their side? We were again promised that a technician would come and 3 days later we are still awaiting a technician.<br> This is honestly the worst service I have ever received from any type of supplier .<br>