MR
Mokgadi R
1 reviews | Active since Jun 2018
18 Jun 2018, 15:39
Unloaded data bundles
During the weekend I purchased the MoNice R34 data bundles and they were not loaded into my sim, I then called the Telkom customer care center ( where it took me 35 minutes to get through) to report this matter. I was told to wait between 2 - 72 working days. The data bundle that were supposed to be loaded were 3 gig bytes for 30 days
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Telkom's replyOfficial
29 Jun 2018, 13:01Good Day
This response serves as confirmation that your query has been received. Please be assured our team has tasked this matter to our mobile division to follow up and advise.
Please accept our apologies for the inconvenience caused.
Regards
Telkom Social Media Team
Bronwyn
Best regards,
Telkom's reply29 Jun 2018, 13:01
Official
Good Day
This response serves as confirmation that your query has been received. Please be assured our team has tasked this matter to our mobile division to follow up and advise.
Please accept our apologies for the inconvenience caused.
Regards
Telkom Social Media Team
Bronwyn
Best regards,