ID
IRFAAN D

1 reviews | Active since Feb 2013

06 Feb 2018, 09:19

Unlimted not unlimted

Hi

Ive taken out ur unlimted packaged and been charged full rates 4 the past 3 months logged a call last month and nothing has been done Case still open!!!!

0
Replies (5)
Telkom
Telkom's reply01 Mar 2018, 13:29
Official

Good day

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Interaction ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,

Telkom
Telkom's reply03 Mar 2018, 13:48
Official

Hi Ms-Id,

The rentals are correct, If we add up all the rental (voice line with extra time R349+DSL R299+Uncapped 4Meg R286) minus the discount R334.99= R599. You are making cell calls that are not Telkom numbers and Landline calls that is also not with Telkom.

Regards

Telkom Social Media Team

Best regards,

Telkom
Telkom's reply03 Mar 2018, 13:48
Official

Hi Ms-Id,

The rentals are correct, If we add up all the rental (voice line with extra time R349+DSL R299+Uncapped 4Meg R286) minus the discount R334.99= R599. You are making cell calls that are not Telkom numbers and Landline calls that is also not with Telkom.

Regards

Telkom Social Media Team

Best regards,

Telkom
Telkom's reply03 Mar 2018, 13:48
Official

Hi Ms-Id,

The rentals are correct, If we add up all the rental (voice line with extra time R349+DSL R299+Uncapped 4Meg R286) minus the discount R334.99= R599. You are making cell calls that are not Telkom numbers and Landline calls that is also not with Telkom.

Regards

Telkom Social Media Team

Best regards,

Telkom
Telkom's reply03 Mar 2018, 13:48
Official

Hi Ms-Id,

The rentals are correct, If we add up all the rental (voice line with extra time R349+DSL R299+Uncapped 4Meg R286) minus the discount R334.99= R599. You are making cell calls that are not Telkom numbers and Landline calls that is also not with Telkom.

Regards

Telkom Social Media Team

Best regards,