AP
Anthony P
1 reviews | Active since Jul 2011
19 Feb 2016, 21:38
Unlimited Not
Data keeps running out and receiving \ur internet access has been suspended\" msgs.<br> I contact the call centre and they tell me I'm not on contract but month to month.<br> How is that possible when I signed the contract Dec 2015 and receive a bill every month, with unlimited data til end March 2016? And yes, I'm aware of the 15Ggb fair usage policy, even then the service is only supposed to be throttled, not paused or suspended. We never even use close to that.<br> This is the num *** my fiance uses and is paid for but keeps running out of data!!<br> PLEASE FIX THIS.I am tired of struggling with the same thing every single month."
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Replies (1)Telkom's replyOfficial
19 Feb 2016, 22:18Hello anthony198,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us, please contact us via Email: ***.
Your reference number is SM203033
Regards
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us, please contact us via Email: ***.
Your reference number is SM203033
Regards
Telkom Social Media Team
Best regards,
Telkom's reply19 Feb 2016, 22:18
Official
Hello anthony198,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us, please contact us via Email: ***.
Your reference number is SM203033
Regards
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us, please contact us via Email: ***.
Your reference number is SM203033
Regards
Telkom Social Media Team
Best regards,
