RW
Ricardo W
1 reviews | Active since Sept 2015
08 Mar 2016, 13:25
Unlimited LTE, still not done
Dear Telkom Mobile Support <br> <br> With regard to the Uncapped LTE 599pm Product, we simply have been unable to receive adequate assistance and hereby request a prompt response to this matter.<br> <br> I am an existing customer on the 30gb LTE, I would like the unlimited LTE, refer below for my ticket number<br> Ticket number #***.<br> <br> Regards,<br> Ricardo
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Telkom's replyOfficial
08 Mar 2016, 14:13Hello RWIL$ON,
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
We sincerely apologise for the inconvenience.
Regards,
Moenieb.
Telkom Social Media Team.
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
We sincerely apologise for the inconvenience.
Regards,
Moenieb.
Telkom Social Media Team.
Telkom's reply08 Mar 2016, 14:13
Official
Hello RWIL$ON,
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
We sincerely apologise for the inconvenience.
Regards,
Moenieb.
Telkom Social Media Team.
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
We sincerely apologise for the inconvenience.
Regards,
Moenieb.
Telkom Social Media Team.