1 reviews | Active since Oct 2015
UNLIMITED DATA
I took out a smart plan 100 contract towards end of September and was told I would get unlimited data on the contact til March 2016, this however has not yet happened, I called their call centre on the 21/10/15 to query and was told someone will get back to me after 72 hours, case nr. ***4. <br> I waited the 72 hours no one called so I called again on the 27/10/15 was told case is not been attended someone will get back to me after 48 hours, I called again today 31/10/15 since I have not been getting feedback, I'm not happy by the way the call centre agent spoke to me when I told him I don't understand this 48/ 72 hour thing, was rude in the manner he spoke to me. Please sort this out as I want my unlimited data
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM166627
Regards
Luleka
Telkom Social Media Team
Best regards,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM166627
Regards
Luleka
Telkom Social Media Team
Best regards,
