1 reviews | Active since Jun 2017

24 Jun 2017, 12:34

Unlimited contract NOT unlimited

<p>I have an unlimited contract with Telkom. This week my data speeds were incredibly slow. Upon enquiring with the Telkom customers I was told.... Quite bluntly that I have reached a 15 gig cap andy speed has been throttled. I must now buy more data to have my speeds reinstated. Surely customers buy the unlimited data so that we can do what we need without the fear of being throttled. I have been a long standing customer and I have very disappointed at the customer service more so the misinformation of how the package is advertised.</p> <p> </p> <p>There was not even attempt to have the offer some alternative. Disgusted. </p>

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