SM
Sime M

1 reviews | Active since Jun 2016

28 Jun 2016, 22:34

Unlimited Contract

<p>I have been trying to cancel my Unlimited Contract with Telkom Mobile for the last 6 month without success. I was due for an upgrade in Dec 2015 and to date I have not received required assistance. I have a litany of both electronic and voice communication with Telkom in an effort to resolve this. Telkom is happy to charge my bank account for a handset that is 30 months old without equivalent service. I have done what is humanly possible to resolve this matter but Telkom’s reaction was to force me into a 24 months contract that I did not sign or agree to. I hope that Telkom reads this note and reply on public platform.</p>

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Replies (1)
Telkom
Telkom's reply30 Jun 2016, 09:44
Official

Hi simen***e

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We really do apologize for any inconvenience caused to you.

Your reference number is:AI***

Regards

Luleka

Telkom Social Media Team

Best regards,