AM
Archie M
1 reviews | Active since Dec 2012
10 Jun 2015, 21:21
********ly billed for services I never ordered
I went into your store to complain about the services I have never ordered or requested. I have never received usernames to the services and thus I have never used them. <br> <br> The unwanted services (which allegedly have been deactivated but the money not reversed are as follows)<br> - Business Uncapped (I am using another provider)<br> - TI Web Hosting Starter Unix (I have leased a bigger server from another provider)<br> <br> Company : Pebetse Holdings<br> ***<br> <br> Please kindly reverse the charges. I can only pay for the line rental and ADSL.
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Replies (1)Telkom's replyOfficial
11 Jun 2015, 07:29Hello Archie22is,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM117282.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM117282.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
Telkom's reply11 Jun 2015, 07:29
Official
Hello Archie22is,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM117282.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM117282.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
