********ly added to ITC

Last year to be exact Tue, Oct 31, 2017, 8:59 PM I requested that my line rental be cancelled. I received an email that this was acknowledged. Several months went past no one contacted and I stopped receiving bills. Taking into consideration my account was cancelled, only to notice in March my account was listed in ITC for almost R1200 +- I contacted Telkom requested that I sent them the cancellation emails. I did so, 2 weeks later reply saying it needs to be unlinked?!?!? WHY ONLY NOW, WHY HAVE YOU GUYS NOT TOLD ME THIS LAST YEAR?! WHY HAS NO ONE CONTACTED ME SINCE THEN AND WHY HAVE I NOT RECEIVED ANY BILLS SINCE THEN... Simply just decided to reopen my account because it was not unlinked in March and slap me on ITC by the looks of it. A ****ING year later. But wait it gets better. Two weeks later I got another message. To please unlink and resubmit the cancellation. IM NOT GOING TO RESUBMIT THE CANCELLATION because then Ill be help liable for the outstanding amount which Im not- it was cancelled last year and thats that. But even better, after I told them this, they went absolutely quite. No response since then. My ITC is destroyed because of them. Each month the outstanding just gets bigger and bigger. I've not used the line since the cancellation as we got fiber from Vuma and i challenge them to proof that the line was used since then. My next step is legal action and I WILL take this to a High Court.