********l charges

Telkom made a mistake on my account when they offered an upgrade. The mistake cost me to be disconnected which I resolved via a long LONG phone call from my Vodacom phone. The next month I get charged an additional fee which I reversed because they ********ly took money of my account and settled with the correct amount immediately via their Telkom online platform. I spoke to a person before doing this but then get charged more. My monthly fee of R800 and something is no more than R2000. DO NOT DO BUSINESS WITH THIS COMPANY!