********l billing and harrasment.

I am being billed by this organization on two inactive accounts. I had a Telkom Mobile account I terminated last year in June after having paid it in full (you can only do terminations online and only if your account is up to date). I kept being billed, and I am currently being harrassed for R1,366.47 by their collectors. Not long after I had closed this account, I app**** for an 10mbps uncapped ADSL line telephonically, having advised the consultant that I did not have line infrastructure in my complex. He went ahead with it, saying that is not a problem if I own my unit. I was then asked to pay a deposit of R700, which I immediately did. After more than a month of no feedback from them, on two occasions Telkom technicians came through and told me that they could not do anything because there was no infrastructure. A few weeks after that another consultant called to follow up on the installation and I explained the situation to her, and subsewuently asked for my application to be cancelled. She acknowledged the request, but I kept getting billed fir thst too. I am sitting with an invoice for R1,969.16 for that one. All told, I have no active account with this organization, and everytime I take it up with the people at their Telkon shops, I get referred to my online portal despite them knowing I am unable to because I do not have an active Telkom account.