******** & no existent services

Since I set up my Fiber line I have had nothing but hassle with Telkom. Most recently my fiber package has been changed without my written approval which drastically effects my invoice to well above the agreed upon contract agreement, in fact I was out of the country during the time the change was made according to their systems. And now the floor manger has been completely ignoring my efforts to return and calls or emails after more than two weeks. When I request to speak to Tokazani I am told he is not in, or that he did not show up for work. The next day I am told that he has in fact been in the office, So not only have they **** but also failed to assist me in my matter. This has now been only going for two years! I will be taken further action. For anyone reading and deciding to go with Telkom. I would highly recommend going for another options.