RM
Renea M

1 reviews | Active since Nov 2012

26 Jan 2016, 06:19

******** Debit Order Processed

This morning a debit of R627.57 was processed against my bank account for NO REASON.<br> <br> I have been made promise after promise by Telkom employees that my account will not be debited, since the contract take out was cancelled the day after it was signed for.<br> <br> This was in AUGUST 2015 and yet debit orders are still being processed against my account. Each time I ask for a statement indicating that my account has been cleared of any charges, none is received.<br> <br> I will have no option but to sue Telkom for the distress caused each time this issue arises.<br> <br> You will be receiving communication from my lawyers shortly.

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Replies (1)
Telkom
Telkom's reply26 Jan 2016, 06:58
Official
Hello RM06,

Thank you for making contact with us

This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.

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Regards
Keagan
Telkom Social Media Team

Best regards,