BH
Bonga H

1 reviews | Active since Jun 2016

07 Jun 2016, 07:28

******** Debit

<p>Last month an Amount of +R3300 was debited from my bank account by Telkom. When I enquired, I was told that someone had opened the account using my details. I should get the the affidavit and provide them with my ID copy for them to investigate of which i diid and subimmited the information at Mall of Africa. i later went to enquire about the status of which I was told that the case has been lodged.</p> <p> </p> <p>This month to my suprise an amount of +R6600 was debited from my bank account by Telkom. the issue seems to be getting worse and TElkom is not providing any feedback regrading the issue. I need this to stop</p>

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Replies (1)
Telkom
Telkom's reply07 Jun 2016, 11:44
Official

HI bhadebe64

Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible. We do apologise for the inconvenience.

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Regards
keagan
Telkom Social Media Team