******** debit 0f R1142

Had 2 cellular contracts with Telkom Mobile. Prior to the conclusion of the 2 yrs, I called in to request that the numbers be converted to prepaid once the contract has ended. I was asked to fill in cancellation documents & I did this. A month later I get a SHOCK when I see that they have debited R1142 from my account. I immediately queried this and supp**** full proof that I took the necessary steps to cancel the contract on time yet its gone 15 full days and I've made several attempts to follow up on the case and all I get told is that they will follow up and provide feedback.<br> Before receiving the shock bill, I had app**** for another 2 new contracts on the BLACK Friday special with Telkom Mobile and today I found out it was both declined as I got my bank to reverse this ******** debit so now its showing that I have a bad credit record yet I had an A+ credit record before this incident .<br> This is very UNFAIR as I made countless attempts for them to rectify their error.<br> TYPICAL BULLYING BEHAVIOR BY BIG COMPANIES TOWARDS THE HELPLESS CONSUMER.